Question 1

What is Tap 4 Drive?

Accepted Answer

Tap 4 Drive is a lead generation platform for automotive dealerships. Branded NFC stands are placed in service waiting areas — customers tap to see featured vehicles and can submit their contact info in one step. Your sales team gets alerted immediately.

Question 2

Does the customer need to download an app?

Accepted Answer

No. Tapping the NFC stand opens a webpage directly on the customer's phone. No app download, no account required. Just tap and browse.

Question 3

Does it work on all phones?

Accepted Answer

Modern iPhones (XS and newer) and Android devices support NFC natively. For older devices, each stand also includes a QR code as a fallback.

Question 4

How long does it take to set up?

Accepted Answer

Most stores are live within a day. You configure your store's vehicles and preferences through the dealer portal, connect your stands, and you're ready.

Question 5

Can I manage multiple dealerships in one account?

Accepted Answer

Yes. Dealer group accounts let you manage any number of stores under one login. Group admins see all stores; store staff only see their own location.

Question 6

What OEM brands are supported?

Accepted Answer

Tap 4 Drive includes OEM-themed templates for Toyota, Ford, Honda, Chevrolet, BMW, Mercedes-Benz, Hyundai, Kia, and more. Custom OEM themes can be added by the platform team.

Question 7

Can each store have its own branding?

Accepted Answer

Yes. Each store has its own landing page with its logo, contact info, OEM theme, and featured vehicles. Branding is fully per-store.

Question 8

How are user roles handled?

Accepted Answer

Tap 4 Drive has four roles: super_admin (platform team), group_admin, store_admin, and staff. Each role has scoped access — group admins see their group, store staff see only their store.

Question 9

Where do leads go when a customer submits?

Accepted Answer

Leads are stored in your dealer portal and attributed to the specific vehicle, stand, and store. Notification recipients at the store receive an email alert immediately.

Question 10

Who gets notified when a lead is submitted?

Accepted Answer

Each store has a configurable list of notification recipients. You decide who on your team — sales manager, BDC, internet manager — gets alerted for that location.

Question 11

Can I export or report on leads?

Accepted Answer

Yes. The dealer portal includes reporting by store, stand, and vehicle. Group admins have consolidated views. Automated report schedules can send digests to your team.

Question 12

How is Tap 4 Drive priced?

Accepted Answer

Tap 4 Drive is priced per rooftop (store) per month. Contact our team for a custom quote based on your number of locations.

Question 13

Is there a setup fee?

Accepted Answer

No platform setup fee. Physical stands are priced separately. Contact us for stand pricing.

Question 14

Is there a long-term contract?

Accepted Answer

Standard billing is month-to-month. Multi-year pricing is available for larger groups — contact our sales team.

Frequently Asked Questions

Product

Dealerships & Groups

Leads & Notifications

Pricing & Billing

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